Guidelines for reporting a lead covered by Satisfaction Guarantee
Under the Satisfaction Guarantee Program, Leads from Paid Direct Inquiries and Lead Boost Direct are eligible for a refund via LeadCoins or boosting leads extension when they meet the following criteria, indicating a low-quality inquiry.
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The Lead is a seller.
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The Lead is not looking for a property, has already bought one, or is a fake lead.
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The Lead is a scammer or spammer.
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The Lead has no verified contact details.
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The Lead has an existing record of being low quality.
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